Sessions
Concurrent Session
Stop Workplace Drama: Skills for Navigating Change, Promoting Engagement and Building Collaboration
Presidential Ballroom A
Monday 04/28/2014 01:30 PM - 02:45 PM
1.25 HR Credit
| Competencies: Communication, HR Expertise, Relationship Management
| Intended Audience: Senior-Level
Workplace Application:
Learn the three core components that contribute to workplace drama and three communication strategies to reduce resistance and promote healthy workplace relationships.
Nothing drains energy and prevents collaboration than workplace drama. Whether in the form of negativity, complaining, or resistance, drama is an obstacle to collaboration and employee engagement. Marlene Chism offers a new language, practical application and fascinating imagery to illustrate the intimate connection between personal drama and workplace drama while offering communication skills to increase engagement, promote collaboration, and enhance your management skills. You will learn to identify three root causes of drama that inhibit personal responsibility as well as coaching techniques (Tools for Transformation) by applying three communication skills to reduce resistance and promote healthy workplace relationships.
