Sessions

Concurrent Session
Tough Love II: What Your Employees Won’t Tell You About HR, But I Will
Hyatt Regency Washington on Capitol Hill
Monday 03/11/2013 10:15 AM - 11:45 AM   Add to calendar
1.50 HR Credit | Competencies: Consultation, Relationship Management | Intended Audience: Mid-Level
Workplace Application:
Tough Love II: What Your Employees Won’t Tell You About HR, But I Will 

 

Workplace Application:  If perception is reality, we all benefit when know the perceptions held by our employees.

The use of “plain-speak” and not “HR-speak” is just one example of the recommendations provided at last year’s Tough Love presentation. This year, in Part II, the presenter will tell you what your employees may not tell you, no matter how open and accessible you may be. Situations (and examples) explained include:

  • Platitudes that make employees bristle. (“You are our most valuable resource.” Really?)
  • Being so careful to avoid legal risk that you come off as cold and unfeeling, and employees are disappointed. (You don’t ask an employee who is visibly upset what’s wrong, for fear they may answer.)
  •  Claims and occurrences that employees should bring to HR, but often don’t. (Off-the-clock work; union activity.)
  • When employees need help from HR but are afraid to ask. (About the equal-opportunity bully who also brings in big dollars.)
  • Employees' perception of the mediator role that HR often plays. (Sometimes very different from how we see it.)
Jonathan A. Segal Photo
Presenter:
Jonathan A. Segal, Partner,
Duane Morris, LLP