Using ANSI/ISO HR Standards to Drive Operational Effectiveness in the Workplace

SHRM 2011 Annual Conference
Users will learn how to effectively use recently published HR American National Standards in their workplaces.
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Track: Strategic Management

Cross-functional teams of passionate HR and Security professionals, consultants, academics, and line managers have worked since 2009 to create professional national workforce standards in the areas of compensation, diversity and inclusion, measures and metrics, workplace violence prevention, and organizational staffing. In this session we will demonstrate how to use two recently published standards in your organization and how to partner within your leadership to make their application successful.

Date(s) & Time(s): 
Tuesday, June 28, 2011 - 4:00pm to 5:15pm

Gerry Crispin, SPHR

Crispin, SPHR

Gerry Crispin, SPHR is a former practitioner, Co-author of eight books and over 100 articles, and a Life-long student of Staffing. Gerry facilitates the CareerXroads Colloquium – a series of intense, small-group meetings for staffing leaders from some of the world’s largest firms to share staffing best practices.

A long time SHRM volunteer, Gerry currently leads a national standards task force of more than 100 volunteers working to establish standards for recruiting that meet American National Standards Institute (ANSI).

One indicator that Gerry still sees himself as a student and keeps his perspective fresh is his travels around the world to watch, interview and observe recruiters, job seekers and employers. He has been to more than 20 countries in the last decade including China, Japan, Australia, Russia and India.

Follow Gerry on Twitter @GerryCrispin.

Jeremy A. Shapiro

Jeremy A.

Lee Webster


Lee Webster has been SHRM’s Director of HR standards since February 2008.  In this role, he is responsible for overseeing the development of organizational ANSI and ISO Human Resource standards. 

Over a 15-year period prior to joining SHRM, Lee held important HR positions at Exxon Mobil, PepsiAmericas, and other international Fortune 500 firms.  For several years, Lee has also been an adjunct professor in human resources and business strategy for Trinity, American, and Regent Universities.  Prior to his civilian career, Lee spent several years in the military as an Infantry officer.

Rebecca A. Speer, Esq.

Rebecca A.
Speer, Esq.

Susan L. Harmansky

Harmansky, SPHR

Susan L. Harmansky, SPHR, is a management consultant and author focusing on workforce planning and strategy.  She has had a diverse career in human resource management most recently as Global Vice President Human Resources for SGS International, a design-to-print graphic services and marketing firm headquartered in Louisville, Kentucky.  Her previous experience includes HR leadership roles with LG&E and KU Energy, Farm Credit Bank, Papa John’s International and the Presbyterian Church USA national headquarters.

She holds a bachelor’s degree in cultural anthropology from the University of Louisville and an MBA from Bellarmine University.  She has served as president of the Louisville Society for Human Resource Management (SHRM) chapter and as state director for Kentucky SHRM.  She also led the SHRM-sponsored task force that developed the first American National Standard for performance management and served on the first international committee developing ISO standards for HR.   

She served seven years on the board of the premier international certifying agency for human resources, the HR Certification Institute, including a year as Board Chair during which HRCI expanded its reach internationally to the European Union and China. 

She has been certified as a Senior Professional in Human Resources since 1990 and is a recipient of the Louisville SHRM Award for Professional Excellence.  

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