Understanding Business Ecosystems

SHRM 2013 Strategy Conference
You will gain a simple, yet robust, methodology for mapping business ecosystems and learn to use the knowledge to benefit your organizations.
To view this video, either log in or enter a passcode for this session via the following link: Passcode Entry page

Today’s business landscape is not tomorrow’s.  Yesterday’s start employees are not today’s.  And who knows what the economy will do?  Yet companies need to continue performing amidst these changes.  You will learn what business ecosystems are and why they matter.  A business ecosystem is the suppliers, distributers, customers, competitors, government agencies and so on – involved in the delivery of a specific product or service through both competition and cooperation.  The ideas is that each business in the “ecosystem” affects and is affected by the others, creating a constantly evolving relationship in which each business must be flexible and adaptable in order to survive.

Townsend will share how two organizations – eCopy and the Austin Health Adolescent Initiative – used business ecosystem mapping to understand their environment.  A simple, yet robust, methodology for mapping business ecosystems will be presented.  Learn how you can use this strategic tool for the benefit of your own company.    

Date(s) & Time(s): 
Tuesday, October 1, 2013 - 2:00pm to 3:30pm

Maya Townsend


Maya Townsend, MSOD, founder and lead consultant of Partnering Resources, specializes in helping leaders meet complex change and collaboration challenges. The practice is based on understanding how to leverage networks: the complex, interrelated, and often messy webs of relationships that drive all organizational activity.  

Maya serves as an advisor to Gartner, the leading technology research and advisory company, on change management and organization network best practices. She teaches leadership, strategy, and collaboration skills through Boston University Corporate Education Center and has taught graduate and undergraduate courses for Boston University and Northeastern University.  
Nautilus 1&2
Amount of Credit: 
Credit Type: 
Business Credit
Session Type: 
Concurrent Session
Business Acumen
Critical Evaluation
Hide from On Demand: