Concurrent Session
The Power of Individual Accountability: Increase Inclusion and Engagement in the Workplace
Monday 06/23/2014 10:45 AM - 12:00 PM   Add to calendar
1.25 HR Credit | Competencies: HR Expertise, Global & Cultural Effectiveness | Intended Audience: Mid-Level
Workplace Application:
Learn a specific and easy to implement feedback technique that can reduce HR complaints by empowering employees to resolve the issues. 

There are barriers, booby traps, and blocked roadways on our journey toward achieving cultural competence. Billings-Harris’s four-step process called S.T.O.P. is easy to understand and produces amazing results with this sensitive aspect of employee engagement. When it comes to speaking up in a respectful way to encourage others to stop insensitive or inappropriate behavior most people are afraid they will make matters worse. If the offender is a manager speaking up may seem too dangerous. If the offender is a colleague, well it is easier just to be silent. Or is it? Join Lenora Billings-Harris in this interactive session to learn a technique that can be incorporated into your organization’s culture of respect, and accountability.