Sessions

There are barriers, booby traps, and blocked roadways on our journey toward achieving cultural competence. Billings-Harris’s four-step process called S.T.O.P. is easy to understand and produces amazing results with this sensitive aspect of employee engagement. When it comes to speaking up in a respectful way to encourage others to stop insensitive or inappropriate behavior most people are afraid they will make matters worse. If the offender is a manager speaking up may seem too dangerous. If the offender is a colleague, well it is easier just to be silent. Or is it? Join Lenora Billings-Harris in this interactive session to learn a technique that can be incorporated into your organization’s culture of respect, and accountability.