Why Excellence? Transforming Performance of Entitled Employees

Why Excellence? Transforming Performance of Entitled Employees

SHRM 2011 Annual Conference
This session will show you how to create a culture of performance among entitled employees (aren't they all entitled these days?)
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Track: Talent Management

Cynics and the entitled are becoming prevelant in the workplace. Employees feel overworked and underappreciated. Unleashing the power of Why and Excellence in a disciplined way will transform the approach to performacne and the results employees deliver.

Date(s) & Time(s): 
Monday, June 27, 2011 - 2:00pm to 3:15pm
Presenter: 

Lior Arussy

Lior
Arussy
As the founder and President of Strativity Group, Lior Arussy has had the privilege of assisting organizations in their customer centric transformation. He is the author of five books on customer experience, employee engagement and experience innovation. He has published over 100 articles including for the Harvard Business Review. He has won several awards for his thought leadership.
Location: 
LVCC N256
Amount of Credit: 
1.25
Credit Type: 
HR Credit
Track: 
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