Decisive: How To Make Better Choices In Life and Work

SHRM 2013 Annual Conference
Decisive: How To Make Better Choices In Life and Work
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Much has been written, over the past few years, about the problems that plague our decision-making: the irrationality and the biases we are prone to. But we will ask a different question: Given that we may be wired to act foolishly sometimes, how can we do better? How can we overcome those biases in hopes of making better and more confident decisions as strategic leaders of our organizations? In this session, Dan Heath, New York Times bestselling co-author of Made to Stick and Switch, will reveal a simple four-step process for making smarter choices as leaders in our organizations. You will learn:

  • The four major villains of decision-making – and how to counteract them
  • A simple question that can transform a contentious meeting into a productive one
  • Three strategies for uncovering new, unconsidered options to add to our set of choices
  • A technique for anticipating—and correcting—the worst risks of a decision

The tools provided in this session can help any organizational leader make quicker, wiser, and more confident decisions.

Date(s) & Time(s): 
Tuesday, June 18, 2013 - 2:15pm to 4:15pm

Dan Heath


Dan Heath co-wrote four of the most-loved business books of the past decade: Made to Stick, Switch, and Decisive, and their latest book, The Power of Moments, which explores why certain brief experiences can jolt, elevate and change us—and how we can learn to create these extraordinary moments in our life and work. All four were New York Times best-sellers. Together the Heath brothers' books have sold over two million copies worldwide and been translated into 33 languages.

Dan is a senior fellow at Duke University’s CASE center, which supports entrepreneurs who fight for social good. He is also an entrepreneur himself, having founded Thinkwell, an innovative education ompany that will celebrate its 20th anniversary in 2017. A former case writer for Harvard Business School, Dan was named in 2013 to the Thinkers 50, a ranking of the world’s 50 most influential management thinkers, and also to Fast Company magazine’s list of the Most Creative People in Business.
He has delivered keynotes or workshops for teachers, police chiefs, U.S. senators, interior designers, Navy admirals, health care leaders, marketers, ministers, and countless executive teams, across 26 countries on 6 continents. (He’s still waiting for that invitation from Antarctica.)

Dan has a Master of Business Administration degree from the Harvard Business School, and a Bachelor of Arts degree from the Plan II Honors Program at the University of Texas at Austin. He lives in Durham, North Carolina.

Lakeside - Arie Crown Theater
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Masters Series
Intended Audience: 
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