Sessions

Concurrent Session
Effective Communication: Better Outcomes Through Better Message Delivery
S404
Wednesday 06/19/2013 11:30 AM - 12:45 PM   Add to calendar
1.25 HR Credit | Competencies: Communication, Relationship Management | Intended Audience: Mid-Level
Workplace Application:
This presentation will help you facilitate more effective verbal, written and electronic communication. 

For organizations of all sizes, effective internal communication is often cited as a key component of high productivity, goal achievement and employee satisfaction. Poor communication, in contrast, leads to dysfunction, lost opportunities and employee cynicism. This presentation, using specific examples and techniques, will delve into the methods and means to improve communication in verbal, written and electronic form.

Jeff Lanza Photo
Presenter:
Jeff Lanza, president and CEO,
Communication Dynamics