Sessions

Mega Session
MEGA SESSION: Hide Your Goat™: How to Deal with Negativity in the Workplace
Lakeside - Arie Crown Theater
Monday 06/17/2013 10:45 AM - 12:00 PM   Add to calendar
1.25 HR Credit | Competencies: Communication, Relationship Management | Intended Audience: All Levels
Workplace Application:
This session will show you on how to turn negative attitudes into positive behaviors, and problem employees into productive workers. 

Not only do problem employees perform poorly, they make it tough for everyone else to do their jobs, too. The infection can spread quickly and those who discharge the poisonous toxin are masquerading as managers, supervisors and co-workers. The venom they eject produces by-products of bad attitudes, including resistance to change and personality conflicts. They cost plenty in terms of productivity and morale and make life tough for everyone. They delight in getting your goat! You'll learn why people have bad attitudes and explore ways to head off conflict and confront people about their bad attitudes. Armed with information you gain from this session, you'll be on your way to finding win-win solutions that will have you and your colleagues working effectively--together. This session is guaranteed to make you laugh a lot, learn a lot, and leave outfitted with the means necessary to Hide Your Goat™.

Steve Gilliland, CSP, CPAE Photo
Presenter:
Steve Gilliland, CSP, CPAE, Best-Selling Author and Speaker,
Steve Gilliland, Inc.