Change is rampant in our world today, especially in unstable economic times. Resistance to change is not about the head as much as the heart and less about facts than it is about feelings. You must learn not only to manage the processes of change but also the emotional aspects of dealing with change. This session helps you guide your employees to understand the change process better, as well as their feelings in the midst of change. Learn about the control inventory™ tool you can use as a strategic, concrete instrument to manage change, help employees gain more control, and perform at a higher level in a dynamic work environment.