The restaurant industry is known for its high employee turnover rates that at times can reach 100-150%. With almost 200 team members, Nick’s Pizza & Pub maintains less than a 25% turnover annually. Learn how Sarillo has turned high school kids into dream employees — smart, dedicated, resourceful, hardworking, eager to learn and willing to go out of their way to make customers happy. He shares interview tactics that will add depth to your perspective on both who to hire and how best to hire them, as well as share stories from his 18 years of experience in the restaurant business.