Wouldn't your life be more enjoyable if everyone at work could just get along? Karsh offers the secrets to working with even the most difficult team members, and he shares why the "golden rule" is wrong when it comes to workplace communications. You will take a humorous, yet informative glance at your distinct communication style so that you can adapt to, welcome, and respect various personalities and predispositions among team members to move toward a common goal as part of a solid and high-functioning team.