Recruiting and HR are about building and cultivating relationships. We'll discuss the tools and resources you'll need to transform into a true recruitment consultant. Discover how to use "contracting" in day-to-day relationships, and how to walk the line between being "of service" and not being "customer service". You will learn how to position yourselves and your teams as expert consultants not internal vendors. After this session you will know how to leverage the four components of a recruiting Service Level Agreement which will help you more effectively set and manage expectations and drive accountability.