Sessions

Executive Education : Lead with Your Customer: Transform Brand & Culture into World-Class Excellence
PLACEHOLDER
Sunday 06/26/2011 07:30 AM - 12:00 PM   Add to calendar
6.75

SHRM has partnered with World Class Benchmarking to provide a perfect complement to our Annual Conference content that brings information to life. Talking about excellence is one thing-experiencing it will better help you achieve SHRM's mission of advancing the capabilities of HR professionals as true partners in developing and executing organizational strategy. This outstanding program provides you with the opportunity to hear best practices, visit a local company to see its operations in action, hear from organizational leaders and watch back-of-the-house operations.
Day 1 Agenda: 11:30 a.m.-5:00 p.m.
On the first day, you will learn more about the program and the World-Class Excellence model while gaining valuable networking opportunities. Then you will travel for site visits with Whole Foods and City of Vegas - organizations whose success will allow you to measure your own strategies and challenges.
Day 2 Agenda: 7:30 a.m.-Noon
On the second day, you will hear from world-renowned experts, obtain firsthand knowledge through a tour of Encore at the Wynn Las Vegas with their HR management team to learn more about their world-class organization's success, and participate in a variety of classroom activities that will help you identify your next steps in building brand confidence and improving employee engagement in your organization.

J. Jeff Kober Photo
Presenter:
J. Jeff Kober, CEO,
World Class Benchmarking
Mark David  Jones Photo
Presenter:
Mark David Jones, Chief Operating Officer,
World Class Benchmarking