Sessions

McDonald’s has long been known for its commitment to inclusion and diversity, not only with their employees, but also with their franchisees and suppliers. Patricia Sowell Harris, McDonald’s Global Chief Diversity & Inclusion Officer, shows us how the #1 food service restaurant has made D&I a global priority. Having taken part in the evolution of diversity at McDonald’s, Harris illustrates how diversity is a strategy that’s been the smart thing to do in driving their business forward. She also shares the three key elements that can help any business aiming to diversify and improve the bottom line.