Sessions
Concurrent Session
Throw Out the Ratings: Performance Reviews that Truly Engage Employees
Harbor Ballroom C
Tuesday 04/28/2015 03:15 PM - 04:30 PM
1.25 HR Credit
| Competencies: HR Expertise, Communication
| Intended Audience: Senior-Level
Workplace Application:
Learn how to successfully design and implement a performance management system built on organizational priorities and meaningful dialogue (and no ratings!).
Oh, no! It’s time for the dreaded annual performance review! Do your managers and employees react in a similar manner? Let's create a performance review process that actually engages employees and connects their work to organizational priorities. First, we throw out the ratings and replace them with a coherent approach that enhances the dialogue between managers and employees. Based on their experience in a global development firm working in 40 countries, these two presenters share their unique approach that received the Operational Excellence Award from InsideNGO. This will help you:
- Discover firsthand the lack of reliability in ratings through a participatory exercise.
- Learn how to define organizational performance areas with specific behaviors that will be used in guiding performance assessments.
- Learn how to define the review process and documentation appropriately for your organization.
- Identify specific steps you need to upgrade your performance management system immediately.
Presenter:
William Sparks, Dennis Thompson Chair & Professor of Leadership, McColl School of Business at Queens University of Charlotte