MEGA SESSION: The 27 Challenges Managers Face: Step-By-Step Solutions to (Nearly) All of Your Management Problems
1.25 SHRM PDCs, 1.25 HR Credit | Competencies: HR Expertise, Communication | Intended Audience: Senior-Level
This session provides fresh insights and actionable tools that will make you, and the managers you coach and train, more effective.
Since 1993, Rainmaker Thinking, Inc. has asked hundreds of thousands of managers "Which employee situations are most challenging for you as a manager?" Despite the diversity of people and situations, the same basic challenges come up repeatedly. More than 90% of responses refer to the same 27 challenges. Tulgan shares case studies, hilarious stories, and immediately actionable solutions. This session will make better equip you to help your managers break the vicious cycle of managing from crisis to crisis. Learn how to create highly structured, highly substantive, one-on-one dialog with your direct reports as well as train your managers to do the same.