Sessions
Concurrent Session
Seven Steps to Creating Bulletproof Documentation
B206
1.25 HR Credit
Focus Areas:
Workplace Application:
You will learn the seven steps to create documentation that will withstand the scrutiny of a judge or jury.
You hear it from your legal counsel all the time: document, document, document. But, in reality, they never teach you or your managers how to effectively transcribe your verbal coaching, counseling or disciplinary conversations into solid, bulletproof documentation. Learn the seven steps to creating 'bulletproof' documentation as well as creating contemporaneous documents, the benefits and hazards of electronic documentation and teaching employees how to document their own performance.