Based on Patrick Lencioni's New York Times best-selling book, The Five Dysfunctions of a Team, Jeff Gibson, VP of Consulting at Lencioni's firm, will uncover the natural human tendencies that derail teams and lead to politics and confusion in so many organizations. Jeff will reveal the five key elements to world-class teams; genuine trust, unfiltered discussion, steadfast commitment to decisions, peer-to-peer accountability and unwavering drive to results. You will walk away with specific advice and practical tools for overcoming the dysfunctions and making your own teams and the teams you serve more functional and cohesive.