Crisis Communication
LVCC N228-230
Monday 06/27/2011 07:00 AM - 08:15 AM   Add to calendar
1.25 HR Credit
Workplace Application:
This presentation provides you with tools to develop positive themes and messages you can employ during an organizational crisis that requires timely and effective communication to internal and external company audiences. 

Track: Talent Management

In an age of instant mass communication, the long-term survivability of a business entity is often dependent not on what crisis occurred or what caused it to occur, but rather, on how information about the incident was communicated to various stakeholders including employees, customers and the general public. This presentation will enable and empower you to develop positive and effective communication with these key stakeholders during critical situations.

Jeff Lanza Photo
Jeff Lanza, president and CEO,
Communication Dynamics