Increasing the Strategic Impact of HR: Growing Value While Shrinking Costs

SHRM 2011 Annual Conference
Learn methods for assessing and improving HR value for greater strategic impact.
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Track: Strategic Management

In order for HR to support the value of the business, HR must improve its own value proposition. There must be clarity with stakeholders, thoughtful metrics and commitment to lean, effective service. Sharing research on how HR is perceived by stakeholders across hundreds of organizations, this session will demonstrate how to measure and optimize HR value by tackling both sides of the equation: service and cost. When HR does the right things at top efficiency, strategic impact is maximized.

Date(s) & Time(s): 
Wednesday, June 29, 2011 - 11:30am to 12:45pm

Jerry H. Seibert

Jerry H.
Jerry Seibert is Global Director, Diagnostic Services for Metrus Group. He has 20 years of experience working with organizations to measure and improve customer, employee and other stakeholder perceptions. He has designed and implemented employee surveys for numerous organizations, ranging in scope from global entities to small privately held firms.

In addition to leading a wide range of client engagements, Jerry has also led research in internal customer service and its connection to business outcomes. He has more than 20 publications to his credit in a variety of peer reviewed and professional journals.

In his spare time, Jerry enjoys outdoor sports and camping with his family.
Hilton Ballroom B
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