Behind the Magic of Macy's New Leadership Pipeline

SHRM 2013 Strategy Conference
Learn how to create leadership pipelines that not only tie into the strategy of your organization but also help to improve individual performance, overall talent quality and organizational bench strength.
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In this session, hear how Macy's has leveraged a breakthrough new leadership pipeline to significantly improve its talent quality, individual performance, bench strength, sales growth and future business prospects. You will learn how organizations of all sizes can successfully identify the right leaders for future roles, develop critical talents through assessment, skill-building and individualized coaching, and improve organizational performance through strategy alignment, team transformation and sustainable organizational change. You will learn how to align HR’s priorities with the strategic business priorities of your organization as well as how developing a successful leadership pipeline demonstrates the business value of HR. Learn how to create the right diagnostic measures and tools to assess and evaluate the success of a leadership pipeline, based on the strategic priorities of the organization.

Date(s) & Time(s): 
Tuesday, October 1, 2013 - 2:00pm to 3:30pm

Sherry Hollock


With over thirty-five years experience in retail management and human resources, Sherry Hollock is currently the Senior Vice President, NYC Headquarters HR and Enterprise Talent and Organization Development at Macy’s Inc.  Sherry maintains offices in both Macy's, Inc., corporate offices in NYC and Cincinnati, Ohio.  Macy’s is one of the nation's premier retailers, with fiscal 2012 sales of $27.7 billion. The company operates more than 840 department stores in 45 states, the District of Columbia, Guam, and Puerto Rico under the names of Macy's and Bloomingdale's.   

Sherry holds a B.S. in Individual and Family Studies from The Pennsylvania State University.  She joined Federated Department Stores in 1986 as the Divisional Vice President, Training and Development for the Lazarus division, after spending over 13 years in stores, merchandising, and human resources at John Wanamaker in Philadelphia.  In 1987, she accepted additional responsibilities for executive recruitment and placement, succession-planning, and other organization development functions.  Assigned to enterprise-wide talent and organization development in 1995, Sherry is responsible for organization development, executive and career development, succession planning, college relations, employment, and executive recruitment and staffing for Macy’s, Inc.  Sherry and her team created the Federated Leadership Institute in 1998, which currently serves as the corporate university for the top 2000 executives in the corporation. In 2010, Sherry accepted additional responsibilities as the Human Resources lead for the merchandising, merchandise planning, marketing and organizations. 

Sherry has spoken at many conferences in the Human Resource arena including American Society of Training and Development, Training, and the National Retail Federation.  She has written numerous articles in human resource and retail industry publications, including STORES, Training and Development, Training, and HR Magazine.


Scott Nelson


Scott Nelson is the executive vice president of Consulting Services and Partner, MDA Leadership Consulting, Mineapolis, Minn. 

Nautilus 3&4
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
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