BUILDING CULTURAL COMPETENCE ACROSS YOUR ORGANIZATION: LESSONS AND BEST PRACTICES FROM THE FIELD

SHRM 2011 Diversity & Inclusion Conference
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Workplace Application: Examine why cultural competence (CC) is the most significant emerging proficiency for D&I leaders. Learn the specific steps that can be taken to develop and leverage cultural competence across the organization as part of your D&I strategy.

This session is recommended for senior and executive D&I practitioners. Cultural competence is likely the single most significant innovation in the practice of D&I. As D&I has evolved, globalization has led to the realization that without cultural competence, organizations are going to fail to achieve their potential in this global, culturally diverse world. Based on over 30 years of first-hand experience, the presenter provides insights on a proven model being used by over 50 major corporations. Through small group breakouts we will clarify what cultural competence is and is not, and examine where it should reside in your organization. Learn how to apply cultural competence to enhance your organization’s competitive advantage. Examine cases that demonstrate the ROI of cultural competence and how it significantly impacts an organization’s effectiveness and profitability. Learn how to develop an action plan to build cultural competence in your organization.

Date(s) & Time(s): 
Wednesday, October 26, 2011 - 8:00am to 9:15am
Location: 
Washington 1
Amount of Credit: 
1.25
Credit Type: 
Session Type: 
Concurrent Session
View other sessions related to this topic:
Fine Tuning Your Diversity & Inclusion Strategy
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