SHRM 2011 Diversity & Inclusion Conference
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Workplace Application: Increase your own effectiveness and take the effectiveness of your multicultural workforce to the next level. Learn how to analyze and identify cultural differences in several areas related to communication and feedback.

This session is recommended for senior and executive D&I practitioners. In today’s global economy, we work with people from different cultures—colleagues, managers, employees, customers and suppliers—who either came to North America as immigrants or are located in other parts of the world. Gain a better understanding of the influence of culture through different perspectives on how people think, communicate and operate. Learn how to effectively give and receive feedback, and communicate with people who come from culturally different backgrounds.

Date(s) & Time(s): 
Tuesday, October 25, 2011 - 10:15am to 11:30am

Lionel Frederic Laroche

Lionel Frederic

Over the past 18 years, Lionel Laroche has provided cross-cultural training, coaching and consulting services to over 75,000 people in 18 countries. Lionel specializes in helping organizations turn the challenges often experienced by organizations into a source of creativity and innovation. His client list includes many Fortune 500 organizations in North America and overseas.

Lionel is a thought-provoking, informative and entertaining speaker / facilitator who presented at over 250 conferences and venues, including many Human Resources conferences (SHRM, HRPA, HRIA, SAHRP, HRMAM, CSTD, etc.) He is the author of over 100 publications examining the impact of cultural differences on organizations in general and human resources in particular. He has written three books:

·         Danger and Opportunity: Turning Cultural Diversity into a Competitive Advantage (Dec. 2013)

·         Recruiting, Retaining and Promoting Culturally Diverse Employees (Nov. 2007)

·         Managing Cultural Diversity in Technical Professions (Nov. 2002)

Born in France, Lionel obtained his “Diplôme d’Ingénieur Polytechnicien” from the Ecole Polytechnique de Paris, France and his Ph. D. in Chemical Engineering from the California Institute of Technology in Pasadena, California, USA.


Washington 3
Amount of Credit: 
Credit Type: 
Global Credit
Session Type: 
Concurrent Session
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Managing Workplace Diversity & Inclusion
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