SHRM 2011 Diversity & Inclusion Conference
Workplace Application: Best-in-class organizations understand the need to recruit, retain and engage Generation Y as part of their diversity strategy. Learn the best practices you can implement to drive engagement and performance levels.
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Gain the competitive advantage by effectively engaging Generation Y. Learn how to implement generational diversity programs and positively impact your broader multigenerational workforce. At the end of this session, you will understand their characteristics; know how to describe and explain what behaviors engage or disengage Gen Y's; and apply best practices to increase their engagement levels.

Date(s) & Time(s): 
Monday, October 24, 2011 - 10:45am to 12:00pm

Giselle Kovary


As a managing partner and co-founder of n-gen People Performance Inc., Giselle helps clients build strategies and programs that target, motivate and engage a multigenerational workforce. She is a sought after resource to industry leaders across North America, in both the private and public sectors.

With over 15 years of experience in learning and development, she has devoted the last 10 years to researching the impact that generational differences have on organizational performance. Giselle has created solutions and programs that focus on five practice areas – sales & customer service, leadership, team building, Gen Y and HR. She has presented to international audiences, has written numerous whitepapers, and co-authored two books: Loyalty Unplugged: How to Get, Keep & Grow All Four Generations and Upgrade Now: 9 Advanced Leadership Skills. As a multigenerational workplace expert, she is regularly quoted in national newspapers, trade magazines, radio and television.

Giselle has a Master’s degree in communication studies from the University of Windsor and has been nominated for a RBC Canadian Women Entrepreneur Trailblazer award in 2010. She is a member of the Human Resource Professionals Association, Society for Human Resource Management, and the Provincial Partnership Council.

Washington 1
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
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Managing Workplace Diversity & Inclusion
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