To Boldly Go Where Few Companies Have Gone Before: Centralized Employee Relations

SHRM 2012 Annual Conference
This session will show you how a centralized ER includes an overall approach to maintaining a positive, productive & cohesive workplace environment through strong employee engagement.
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The ER leadership team from Coca-Cola Refreshments will tell you everything you ever wanted to know about centralizing employee relations into a shared services model. During this high-energy, interactive session we will walk you through 10 key lessons learned. This session will introduce you to the leading-edge model that has enhanced our companies ability to strategically drive our business.

Date(s) & Time(s): 
Tuesday, June 26, 2012 - 7:00am to 8:15am

Agnes Blumberg

Blumberg, SPHR

Agnes Vivaldi Blumberg, SPHR, CPP joined Coca-Cola Refreshments in 1997 as an Employee Relations Manager, where she provided HR Business Partner support to various Corporate functional groups. She then transitioned into a Field based role as a HR Director in the Northeast. In 2009, she transitioned into a Senior Manager, Field Employee Relations at the beginning of the centralized model where she assumed team leadership responsibilities, and currently has a focused alignment with the CCR Southeast. Prior to joining CCR, she held various HR Generalist roles for Hyatt Hotels and EG&G Services. Agnes earned her Bachelor’s in Business Administration from James Madison University and her Master’s in Human Resources Management from Marymount University.

Wanda Ford Crumpler, PHR

Wanda Ford
Crumpler, PHR

Wanda Ford Crumpler, PHR, joined Coca-Cola Refreshments in 2009 as a Senior Employee Relations Consultant, responsible for managing employee relations concerns for facilities throughout the U.S. and Canada. Subsequently, she was promoted to Employee Relations Team Lead, and to Senior Employee Relations Manager, where she has assumed team leadership responsibilities and focused alignment with the CCR Northeast Region and Food Service & On-Premise. Prior to CCR, she has held several HR roles and Finance positions at Walt Disney World and AT&T Universal Card Services. She has also held an adjunct faculty position teaching human resource management. Wanda earned her Bachelor’s degree in Accounting from the University of Florida and her MBA from the University of North Florida.

Wendy Lawson, PHR

Lawson, PHR
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
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