Creating a Culture of Inclusion: Developing an Integrated Inclusion Strategy for Your Organization

SHRM 2012 Annual Conference
Learn key strategies that will help you lead efforts to transition accountability for inclusion from only HR to being built into the organization.
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In today's environment it is more critical than ever to ensure that inclusion is at the core of what we do every day.  Attend this session and hear how you can take diversity from being just an HR responsibility to a shared accountability with business leaders that is built into your organization.  Learn key inclusion strategies and hear proven real life success stories from the areas of learning and development, recruitment, retention, cultural competency, and workforce development. You will leave with best practices and metrics that can be integrated into day-to-day business practices.

Date(s) & Time(s): 
Monday, June 25, 2012 - 7:00am to 8:15am

Jamie L. Scarano

Jamie L.

Jamie Scarano is the Director of Integrated Inclusion and Internal Operations for the Center for Inclusion at UPMC, an $8 billion, 20-hospital global health system and health plan based in Pittsburgh, PA. With a 50,000 employee base, she is responsible for ensuring that inclusion is integrated into the day-to-day business practices and overall strategic initiatives. She has met with key stakeholders to strategize on how inclusion can transition from being a bolt-on approach and rather, built-in to their strategies. Jamie has the opportunity to promote a culture of inclusion through UPMC’s Dignity & Respect Campaign, a workplace and community initiative designed to promote inclusive behaviors. Jamie has presented the concept to employee groups of 10 to 100 through system-wide road shows and focus groups. The center also launched a bi-annual culture survey in 2010 that will help drive year over year improvement in areas such as employee engagement and retention.   

Prior to this role, she was the Director of Human Resources for the UPMC Cancer Centers where she provided both strategic and day-to-day management of overall HR functions to ensure business objectives and goals were met. Jamie was instrumental in creating initiatives such as the 52 for You Calendar that was instituted system-wide and ensured managers were utilizing day to day retention tools in their practices. She has partnered with other leaders in the organization to share her expertise around organizational development opportunities such as DISC and Strengths Finders. Jamie was chosen as a member of the first Leadership Development Intensive (LDI) Program that focuses on continuing education for high-potential leaders of the organization. She spent 12 years in human resources at Apria Healthcare, a billion dollar, nationwide homecare company prior to joining UPMC. 

Jamie holds a Master’s Degree in Human Resources Management and Industrial Relations from Saint Francis University in Loretto, PA, and a Bachelor’s Degree in Consumer Marketing from Robert Morris University, Pittsburgh, PA. Her community involvement and professional affiliations include serving as a board member for Goodwill Industries of Southwestern Pennsylvania; on advisory boards for PA Women Work, Robert Morris University, and PA Diversity Council - Pittsburgh. She also is a member of the Society for Human Resource Management (SHRM). 

Amount of Credit: 
Credit Type: 
Business Credit
Session Type: 
Concurrent Session
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