Sessions
One of the biggest challenges in many organizations is communication. You said one thing, your employee or coworker heard something else. Nobody is wrong, but now confusion runs rampant and you have to handle it! Laugh and learn as Todd Hunt shares vital HR communication concepts wrapped in humor, providing fresh insights on how to communicate better with colleagues and employees to increase productivity. We’ll even laugh at ourselves, with Todd leading the way. During this session you will:
- Discover where your listener is “coming from,” and how to tailor your communication style to improve your own performance;
- Review the eight problem words that could cost you customers, members or even employees!; and
- Re-think your voice mail greeting to eliminate confusion and save precious time.