MEGA SESSION: Communication Bleeps and Blunders in HR

SHRM 2012 Annual Conference
Attend this session and learn how you can communicate more effectively to not only become a more effective business partner but also a better HR professional.
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One of the biggest challenges in many organizations is communication. You said one thing, your employee or coworker heard something else. Nobody is wrong, but now confusion runs rampant and you have to handle it! Laugh and learn as Todd Hunt shares vital HR communication concepts wrapped in humor, providing fresh insights on how to communicate better with colleagues and employees to increase productivity. We’ll even laugh at ourselves, with Todd leading the way. During this session you will:

  • Discover where your listener is “coming from,” and how to tailor your communication style to improve your own performance;
  • Review the eight problem words that could cost you customers, members or even employees!; and
  • Re-think your voice mail greeting to eliminate confusion and save precious time.
Date(s) & Time(s): 
Monday, June 25, 2012 - 2:00pm to 3:15pm
Presenter: 

Todd Hunt

Todd
Hunt

Todd Hunt speaks to groups that want to add fun to their conferences and send members back to work smiling — with tips to improve communication and success. As an executive at Ogilvy & Mather, one of the world’s largest advertising agencies, he learned the inner workings of communication. Additional positions with an insurance administrator, direct marketing company and national retailer confirmed what he had suspected all along -- people miscommunicate every day! Now a business humorist, Todd’s communication lessons wrapped in laughter have inspired people from such organizations as Hallmark, Fujitsu, Prudential Financial, BlueCross BlueShield, Community Associations Institute, Meeting Professionals International…and now SHRM!

Location: 
A412
Amount of Credit: 
1.25
Credit Type: 
HR Credit
Session Type: 
Mega Session
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