Sessions

Workplace Application: Develop the skills that will make you an effective negotiators master.

While negotiations are often thought to be reserved for top executives and formal boardrooms, we all negotiate all day, every day. From influencing HR solutions to customer requests, to assigning tasks to employees, to negotiating a weekend activity with the family, negotiation skills are a critical part of our daily interactions.
While every negotiation situation is unique, the basic skills to handle negotiations or influence decisions do not change. As we influence others, we need to remember that we must not only worry about what we are trying to achieve, but also seek to understand what the other person's interests are.
Come learn how Win/Win outcomes are facilitated through collaboration, not compromise.

Recertification /Learning Objectives:

• Learn the four steps to successful negotiations by participating in a simulated negotiation
• Discover how to anticipate challenges and developing strategies to deal with them
• Recognize the main manipulation tactics and learn a few simple countermeasures to protect against them
• Explore the five most common negotiation behaviors that produce five different outcomes
• Develop four of the skills that effective negotiators master: Building Rapport, Asking Questions, Listening and Assertiveness

*Additional programs fees and advance registration are required.