EMERGENCY!: Religio-Cultural Competence and the Health Care Workplace

SHRM 2013 Annual Conference
Workplace Application: You will begin to understand ways that religion impacts employee and patient populations, and how to proactively address those issues.
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As health care workforces and patient populations continue to become more culturally and religiously diverse, the health care workplace faces unique challenges. Fowler will illustrate the business imperative for addressing religious diversity in the health care workplace. You will begin to understand the ways in which religious identity and experience impact patient decision-making, and how to proactively address religion to reach bottom-line business goals like improved patient satisfaction, employee retention, and recruitment.

Date(s) & Time(s): 
Tuesday, June 18, 2013 - 10:45am to 12:00pm

Mark E. Fowler

Mark E.

In his current role, Mark is responsible for program development, project management and the expansion of Tanenbaum programs nationally and internationally. A sought-after expert on equality issues like race, gender, sexual orientation and religion, Mark's recent engagements include workshops at SHRM’s Annual Conference & Exposition, the National Association for Multicultural Education, the Out & Equal Workplace Summit, and Multicultural Forum for Workplace Diversity.

Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
Global & Cultural Effectiveness
Intended Audience: 
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