The Human Aspect of Crisis: HR's Role in Crisis Events

SHRM 2013 Annual Conference
Workplace Application: You will learn valuable skills to assist in maintaining the psychological health of your employees during and after a crisis.
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It is essential that an organization remains a place of safety and solace for your most valuable asset: your employees. Unfortunately, in the stressful and chaotic environment of a disaster organizations can overlook the deep impact a crisis can have on the psychological health of its victims. This presentation will provide detailed instructions for sustaining the behavioral health of your employees affected by crises in order assure a smooth transition into post-incident life.

Date(s) & Time(s): 
Wednesday, June 19, 2013 - 10:00am to 11:15am

Terri Howard


As Director of Crisis Management at FEI Behavioral Health, Terri is responsible for working with corporate clients to ensure companies are prepared for, can respond to and can recover from a crisis incident. She is also responsible for coordinating the people support and psychological first aid services for those impacted by a crisis incident. Additionally, Terri is experienced in designing drills and exercises aimed at testing organization’s current plans and procedures. She has contributed to several international standards and guidelines on crisis management and workplace violence prevention, including ASIS and the FBI.

Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
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