Labor Relations Update

SHRM 2013 Annual Conference
Workplace Application: Learn about union organizing trends and tactics and how to prepare for and respond to an organizing drive.
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You will enhance your knowledge about current union organizing trends and tactics and the National Labor Relations Board (NRLB) and Department of Labor (DOL) data related to unions and unionization. Learn about national union involvement, labor updates and federal legislative and regulatory changes which will help prepare you in the event of a union organizing drive. Specific strategies and best practices for maintaining positive employee relations will also be highlighted. You will be able to apply what you have learned to prepare for or respond effectively to a union campaign.

Date(s) & Time(s): 
Monday, June 17, 2013 - 2:00pm to 3:15pm

Josephine Zamora


Josephine Zamora has more than 20 years of healthcare experience in labor and employee relations, leadership development and coaching strategy development, deployment and training.  Her professional background includes managing organizational improvement initiatives and providing solutions for management in healthcare, manufacturing, hospitality/entertainment and government.  

Jo has held various senior executive positions in healthcare administration, including chief executive officer and chief financial officer.  As a hospital CEO, Jo managed an aggressive counter-campaign in response to an SEIU organizing attempt.  Her hospital prevailed and won the NLRB representation election, thereby staying union-free.  

As a labor consultant, Jo has helped many health care organizations prevail in union organizing campaigns.  Her health care leadership and labor relations experience have helped organizations identify vulnerability to union organizing, pinpoint employee engagement challenges and opportunities, as well as implement strategies to remain union-free.  

Jo and the IRI team have worked with some of the nation’s largest and most-respected hospitals, including Tenet Healthcare, Cedars-Sinai Health System, St. Joseph Health System, MedStar Health and The John Hopkins Hospital to implement customized solutions for organizational and labor and employee relations challenges.  

Jo has been a guest speaker at many professional organizations including The Council on Union-Free Environment (CUE), American Society for Healthcare Human Resources Administration (ASHHRA), Society for Human Resource Management (SHRM), National Association of Adventist Healthcare Human Resources (NAAHHR), New Mexico Healthcare Association (NMHCA), The Texas Society for Healthcare Human Resources Administration and Education (TSHHRAE), numerous state Healthcare Round Tables and the Leadership Development Institute (LDI) series at Presbyterian Healthcare Services.  

Through IRI’s Labor & Employee Relations, Organization Development and Communications practice areas, the firm has helped organizations implement best practices to improve employee job satisfaction, enhance the employer-employee relationship and effectively communicate.  

Prior to partnering with IRI, Jo owned and operated her own consulting firm and teamed with IRI for more than eight years on various projects. 

Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
Critical Evaluation
Intended Audience: 
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