Speaker

Jerry Seibert is Global Director, Diagnostic Services for Metrus Group. He has 20 years of experience working with organizations to measure and improve customer, employee and other stakeholder perceptions. He has designed and implemented employee surveys for numerous organizations, ranging in scope from global entities to small privately held firms.

In addition to leading a wide range of client engagements, Jerry has also led research in internal customer service and its connection to business outcomes. He has more than 20 publications to his credit in a variety of peer reviewed and professional journals.

In his spare time, Jerry enjoys outdoor sports and camping with his family.