Mastering Cross-Cultural Competency: Key to Global Business Success

SHRM 2012 Annual Conference
You will increase your cross-cultural awareness and knowledge in order to help you succeed in the global business environment.
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To succeed in the global business environment, we need to understand and capitalize on the cultural differences of the countries that we do business with. The objective of this session is to help you examine your own culture and national identity. You will heighten your knowledge of other cultures and national identities, expand your understanding of cross-cultural impact on global business relationship as well as develop a keener detector when cross-cultural issues are at play in any business situation. Finally you will be able to practice applying your new found cross-cultural knowledge into global situation and create better results.

Date(s) & Time(s): 
Tuesday, June 26, 2012 - 10:45am to 12:00pm

Celia Young


Since 1986, Ms. Young and her associates have helped their clients develop vision and strategies and implement “change” in their businesses worldwide. They coach and develop globally competent and multiculturally versatile leaders on the individual and group basis in order to help mold a new organization that is nimble and flexible in order to meet its customers’ needs around the world.  Ms. Young is a faculty member of the Gestalt Institute of Cleveland, Organization System Development Programs where she trains coaches in the theory, concept and application of Gestalt in the development of “Whole Person” leadership, teams and organization.   She is an adjunct professor for Pepperdine University, School of Business.  Ms. Young is also a professional speaker on Pacific Rim cultures, cross-cultural communication, organizational behavior, organizational change, multicultural leadership, diversity and creativity, and global business strategies.   Ms. Young has a BA in Business Administration from Fu-Jen University in Taiwan, a MBA in Marketing from Michigan State University and a MA in Counseling Psychology from Pepperdine University.

Amount of Credit: 
Credit Type: 
Global Credit
Session Type: 
Concurrent Session
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